FAQ

“Uploading Data” . . . . . What Does That Mean?
Think of the data “upload” as an electronic courier that takes your interim financial reports directly to your accountant or business advisor. Selecting your trial balance file and uploading it is an easy two-minute procedure.

How Secure Is The System?
All information transmitted by this system is carefully managed, with leading technology practices employed to protect data privacy. The system leverages the strongest data encryption currently supported by browsers to protect information it transmits over the Internet. A username and password combination validates the requesting identity before online account access is granted. Similar to bank automatic teller machines accessing a centralized banking system, this application prevents one user from accessing another’s data.

How Will I Know If My Upload Was Properly Submitted?
In contrast to the paper submission process, this data upload system will provide you with immediate confirmation upon receipt. When you upload your information, the system will send an e-mail confirmation to you, indicating that your file was received and is being processed. The system has multiple layers of security to ensure that the financial information you upload is not lost or misplaced. The upload process is easy to follow, and our technical support staff is ready to assist if you need help.

What Happens If I Miss A Month?
You can upload prior period reports at any time. If you do miss a month, the charts and graphs that display historical trends will be incomplete. We recommend that you make the easy trial balance upload part of your standard monthly close out procedure.

Can I upload multiple periods in the same session?
The system allows you to upload a single trial balance file at a time. You can repeat the upload procedure for each reporting period you want to upload. The system can hold up to seven years of financial data.

Do I Need Special Hardware Or Software?
No. All you will need is a computer connected to the Internet and a General Ledger accounting software package. You will access the upload web site with your Internet browser.

Can I Edit Data Once It Has Been Uploaded?
The system does not allow for editing of data once it is uploaded. If you have made some changes in data in a previously uploaded period, the best way to make sure that changes are reflected is to re-upload the trial balance for that period.

Can I Re-Upload A Period If Data Already Exists For That Period?
Yes. You can re-upload data for a period even if data already exists for that period. Once the data is re-uploaded, all calculations in the system will be reprocessed to reflect the new data. During the re-upload, you will be given the choice of deleting the data for all periods going forward or reprocessing these periods.

How Does The System Handle Changes I Make To My Chart Of Accounts?
Each time you upload, the system automatically detects the account changes you made from your last upload and will make the adjustments accordingly.

From Now On, Will I Submit My Financial Information This Way?
If you choose to, you may submit financial information electronically each time you close your books, or whenever you have interim information for us. Direct submission via the electronic data upload can replace faxing, postal mailing and e-mailing of financial information, which are more error prone, more costly, more time-consuming and less secure.

Do I Need To Upload My Quarterly And Annual Trial Balances Separately If I Have Already Uploaded Monthly Trial Balances For The Year?
No. If you have already uploaded monthly trial balances for a year, the system will automatically fill the quarterly and annual data for the year.

Will The Financial Information In This System Be Different From My Accounting System's Financial Statements?
Because your accounting system's chart of accounts is mapped to our upload system's standard chart of accounts, some items may be categorized differently. Your departmental travel expenses, for example, may be summarized into a single travel expense account. Any differences should be immaterial. Please contact your accountant or business advisor if you have questions.